ICT
Zimbabwe firm is first in Africa to buy new multifunction printer
- Details
Bytes Document Solutions, authorised Xerox distributor to 27 countries in sub-Saharan Africa, has sold the first Xerox ColorQube 9200 Series multifunction printer in Africa to Document Support Centre (DSC), a digital print and copy centre in Harare.
Contact centres need to be effective, not simply efficient
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Many contact centres become fixated on shortening the average handling time of interactions between an agent and a customer, in an effort to become more efficient.
Software testing industry has job potential for South Africa
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South Africa’s burgeoning software testing market offers significant opportunities for job creation, says Haydn Pinnell, MD of Gallium, an EOH company.
New computer centre to uplift lives of learners
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An African adage, "umntu ngumntu ngabantu", rang true for Vuselela Combined School in the Eastern Cape, when the school benefitted from a brand new computer centre from Vodacom's Yebo Millionaires game show, screened in South Africa on SABC 1.
Hotels operator appoints WAN service provider
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Vodacom Business has been awarded a multi-million contract by South Africa's leading hotel group, Southern Sun Hotels, to manage its Wide Area Network (WAN).
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