Bytes Document Solutions, authorised Xerox distributor to 27 countries in sub-Saharan Africa, has sold the first Xerox ColorQube 9200 Series multifunction printer in Africa to Document Support Centre (DSC), a digital print and copy centre in Harare.
Many contact centres become fixated on shortening the average handling time of interactions between an agent and a customer, in an effort to become more efficient.
South Africa’s burgeoning software testing market offers significant opportunities for job creation, says Haydn Pinnell, MD of Gallium, an EOH company.
An African adage, "umntu ngumntu ngabantu", rang true for Vuselela Combined School in the Eastern Cape, when the school benefitted from a brand new computer centre from Vodacom's Yebo Millionaires game show, screened in South Africa on SABC 1.
Vodacom Business has been awarded a multi-million contract by South Africa's leading hotel group, Southern Sun Hotels, to manage its Wide Area Network (WAN).