ICT

Data communication between machines opens up market potential

Telecommunications companies are uncovering new market potential in machine-to-machine (M2M) communication.

Hits: 5564

Read more ...

Capex, Opex and network health in wireless networks

Pic_3

There are continuing debates regarding Capex and Opex in mobile networks as well as the particular sensitivity of mobile network systems to the RF connectivity employed.

Hits: 6776

Read more ...

IT Infrastructure upgraded for South Africa underwear facility

To cater for its growing workload, FALKE South Africa, supplier of quality socks, hosiery and sports underwear, has upgraded its IT infrastructure with the help of EOH Managed Services Western Cape.

Hits: 6293

Read more ...

Zimbabwe firm is first in Africa to buy new multifunction printer

Bytes Document Solutions, authorised Xerox distributor to 27 countries in sub-Saharan Africa, has sold the first Xerox ColorQube 9200 Series multifunction printer in Africa to Document Support Centre (DSC), a digital print and copy centre in Harare.

Hits: 14798

Read more ...

Contact centres need to be effective, not simply efficient

Many contact centres become fixated on shortening the average handling time of interactions between an agent and a customer, in an effort to become more efficient.

Hits: 6381

Read more ...

Alain Charles Publishing, University House, 11-13 Lower Grosvenor Place, London, SW1W 0EX, UK
T: +44 20 7834 7676, F: +44 20 7973 0076, W: www.alaincharles.com

twn Are you sure that you want to switch to desktop version?