Telecommunications companies are uncovering new market potential in machine-to-machine (M2M) communication.
There are continuing debates regarding Capex and Opex in mobile networks as well as the particular sensitivity of mobile network systems to the RF connectivity employed.
To cater for its growing workload, FALKE South Africa, supplier of quality socks, hosiery and sports underwear, has upgraded its IT infrastructure with the help of EOH Managed Services Western Cape.
Bytes Document Solutions, authorised Xerox distributor to 27 countries in sub-Saharan Africa, has sold the first Xerox ColorQube 9200 Series multifunction printer in Africa to Document Support Centre (DSC), a digital print and copy centre in Harare.
Many contact centres become fixated on shortening the average handling time of interactions between an agent and a customer, in an effort to become more efficient.