Many contact centres become fixated on shortening the average handling time of interactions between an agent and a customer, in an effort to become more efficient.
p>Many contact centres become fixated on shortening the average handling time of interactions between an agent and a customer, in an effort to become more efficient.South Africa’s burgeoning software testing market offers significant opportunities for job creation, says Haydn Pinnell, MD of Gallium, an EOH company.
p>South Africa’s burgeoning software testing market offers significant opportunities for job creation, says Haydn Pinnell, MD of Gallium, an EOH company.An African adage, "umntu ngumntu ngabantu", rang true for Vuselela Combined School in the Eastern Cape, when the school benefitted from a brand new computer centre from Vodacoms Yebo Millionaires game show, screened in South Africa on SABC 1.
p>An African adage, "umntu ngumntu ngabantu", rang true for Vuselela Combined School in the Eastern Cape, when the school benefitted from a brand new computer centre from Vodacoms Yebo Millionaires game show, screened in South Africa on SABC 1.Vodacom Business has been awarded a multi-million contract by South Africas leading hotel group, Southern Sun Hotels, to manage its Wide Area Network (WAN).
p>Vodacom Business has been awarded a multi-million contract by South Africas leading hotel group, Southern Sun Hotels, to manage its Wide Area Network (WAN).Closing ICANN’s 37th International meeting in Nairobi, Kenya, ICANN’s Board of Directors adopted a pioneering package including an extensive database of trademarks for their protections on the Internet.
p>Closing ICANN’s 37th International meeting in Nairobi, Kenya, ICANN’s Board of Directors adopted a pioneering package including an extensive database of trademarks for their protections on the Internet.
