Sierra Leone modernises postal network

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MoCTI, SALPOST, and GIGL join forces to digitise Sierra Leone’s postal system and boost logistics efficiency

The Ministry of Communications, Technology and Innovation (MoCTI), Sierra Leone Postal Services Limited (SALPOST), and GIG Logistics and Technologies Limited (GIGL) have signed a Memorandum of Understanding (MOU) to transform postal and logistics services in Sierra Leone

This collaboration represents a major step toward improving efficiency, accessibility, and service quality for citizens and businesses across the country.

What the partnership aims to achieve

The MOU sets out several key objectives for the partnership:

Modernising postal services: Upgrading SALPOST’s offices, systems, and operations to align with international standards.

Using technology to improve services: Implementing digital tools for parcel tracking, logistics management, and customer support.

Expanding options for citizens and businesses: Offering more services ranging from courier deliveries to e-commerce facilitation.

Building skills and capacity: Providing training for staff in modern logistics and customer service practices.

Creating jobs: Generating new employment opportunities in logistics, transport, and technology-driven services nationwide.

Strengthening public–private partnerships: Establishing a model for sustainable cooperation between government institutions and the private sector.

Connecting Sierra Leone globally: Leveraging SALPOST’s international network and GIGL’s expertise to enhance global connectivity.

SALPOST joined the Universal Postal Union (UPU) in 1961, linking Sierra Leone with 192 countries worldwide. Since independence, it has remained committed to delivering affordable and universal mail services. The organisation was incorporated as a limited company under the government in 1990, marking an important milestone in the modernization of postal operations.

This partnership aims to strengthen connections between citizens, businesses, and communities throughout Sierra Leone. With SALPOST’s long-standing experience and GIGL’s technology-driven solutions, the collaboration is expected to deliver more reliable postal and logistics services. For citizens, it means improved access to essential services; for businesses, smoother deliveries and new growth opportunities; and for Sierra Leone as a whole, it signals a commitment to embracing innovation, boosting economic resilience, and deepening global integration.