Ethiopian Airlines, Africa’s largest airline group, has been awarded SKYTRAX four-star certification at a ceremony held in London on 8 November 2017
SKYTRAX is one of the most prestigious international air transport standards and quality rating organisations, which operates certified airline rating, a global airline standards ranking program.
According to SKYTRAX, the ratings are determined through direct and professional auditing and analysis of quality of service standards of the airline’s operations.
While receiving the certificate, Tewolde GebreMariam, group CEO of Ethiopian Airlines, remarked, “The four-star recognition by SKYTRAX is a significant milestone in the long history of Ethiopian Airlines. As a customer focused airline, it is extremely gratifying that our hard work to ensure high level of customer satisfaction at all times through a consistent delivery of global standard product and superior level of service has borne fruit.”
He further explained that SKYTRAX’s four-star Airline certification is one of the overarching goals and a critical successor factor of the company’s 15 years strategic roadmap, Vision 2025.
“This rating certifies the global standards of our products and service delivery through professional audits,” he noted.
GebreMariam expressed his tanks to more than 12,000 members of the Ethiopian family for this success.
Previously, Ethiopian Airlines received SKYTRAX World Airline Award for Best Airline Staff in Africa, two times and SKYTRAX World Airline Award for Best Airline in Africa.
Ethiopian Airlines is one of the fastest growing airlines in Africa. In its seven decades of operation, the airline company has become one of the continent’s leading carriers.
