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Service and sustainability underpin FLS quality portfolio

The FLS NexGen Polyurethane will deliver unmatched performance and flexibility. (Image source: FLS)

For FLS, supporting customers in achieving optimal plant performance is more vital than ever, a concern that has driven the company’s service focus at Electra Mining Africa this year

At the exhibition in Johannesburg, running from 2-6 September, FLS will highlight how it is driving sustainable productivity through its solid and growing support and maintenance infrastructure. According to Alistair McKay, vice president mining: Europe, Arabia and Africa at FLS, this includes engaging visitors at the event on the value of the company’s innovative digital solutions.

“In addition to our market leading solutions for mining plants, we will be sharing our extensive foundation of expertise, technical services, spares and consumables to support customers,” said McKay. “The show gives us the opportunity to demonstrate how these resources can lower operating costs and drive profitability.”

Key to FLS’s success in doing this is its understanding of exactly how its solutions are performing in customers’ processing facilities. As the original equipment manufacturer, he argued, the company is best placed to partner with mines to optimise performance and to maintain equipment health at the highest level.

“There is a global shortage of skills to conduct this important work, making it essential that we continue to both replenish and enhance the necessary levels of expertise for our ever-advancing equipment,” McKay explained. “This is why we invest so heavily in our training facilities and trainers – to upskill not only our own people but those of our customers.”

Helping customers meet strategic priorities

McKay highlighted that there is “nothing worse” than for customers to invest in high quality, high production equipment, which then underperforms due to insufficient knowledge. The company is also leveraging digital solutions in this endeavour.

“While there is a plethora of digital solutions in the market, we have focused our energies on creating solutions that meets strategic priorities,” said McKay. “This means being able to monitor and analyse the health of the asset, while leveraging this data to optimise the performance of that asset.”

Visitors at the exhibition can also see how FLS’s digital solutions integrate with its control centre, from which it can provide customers with 24/7 support.

In terms of new offerings at the FLS stand, visitors will be witness to the launch of the new NexGen Polyurethane formula for the company’s wear products and can discuss application opportunities with the company’s experts. The NexGen Polyurethane is relevant to screening media and mill trommels – particularly at the front-end of the concentrator where impact and abrasion is high.

“We will also be talking to visitors about our local production facilities that allow products like these to be readily available to our mining customers,” McKay remarked.

Visit FLS in Hall 6 Stand D16 at Electra Mining in September. 

This article is sponsored by FLS, for more information, visit the company website at:

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