Pilot Crushtec secures Metso EMEA dealer honour

Pilot Crushtec has been named Metso’s Best Dealer in the EMEA region, a prestigious international accolade recognising the company’s strong commercial performance, customer support strength and long-standing commitment to delivering high-value crushing and screening solutions across Africa

The award positions Pilot Crushtec among Metso’s top distributors globally, while specifically recognising its leading performance across Europe, the Middle East and Africa. It also reflects the company’s sustained sales success, technical capability and customer-focused service approach across its Southern and sub-Saharan African territory.

According to Francois Marais, sales and marketing director at Pilot Crushtec, the recognition marks an important milestone for the business and highlights the collective effort of its people.

“This recognition is a significant achievement and a powerful testament to the commitment, expertise and passion of our entire team,” commented Marais.

“Being recognised on an international stage among leading distributors including others across Europe, the Middle East and Africa reinforces our position as a trusted partner and industry leader.”

Marais says several factors contributed to the company securing the award, including continued market growth across Southern and sub-Saharan Africa, robust aftermarket support capabilities and deep product and application knowledge.

“Our consistent sales performance and market growth across Southern and Sub-Saharan Africa has been a key contributor,” explained Marais.

“Despite challenging market conditions in many sectors, we have continued to grow the presence of Metso’s crushing and screening solutions in the region.”

He adds that Pilot Crushtec’s established service teams, technical expertise and parts availability ensure customers receive dependable support throughout the full equipment lifecycle.

“Our team works closely with customers to understand their operational requirements and provide solutions that optimise productivity, efficiency and long-term value,” said Marais.

The recognition follows the recent five-year renewal of Pilot Crushtec’s distributorship agreement with Metso, further underlining the strength of the partnership and ensuring customers across Southern and sub-Saharan Africa continue to access globally recognised crushing and screening technology.

“The five-year renewal of our distributorship agreement with Metso is extremely significant for Pilot Crushtec’s long-term strategy and reinforces the strength and stability of our partnership,” Marais says.

Through the renewed agreement, Pilot Crushtec will continue supplying Metso’s static and mobile crushing and screening equipment to customers operating in some of the region’s toughest mining and quarrying environments. It also supports ongoing investment in technical training, spare parts availability and support infrastructure.

Customers benefit from the combination of world-class technology and strong local backing, with Pilot Crushtec maintaining strategic stock of equipment, wear parts and critical components to minimise lead times and maximise uptime.

“Our highly trained service teams work closely with Metso to ensure that customers receive expert installation, commissioning, maintenance and troubleshooting support,” Marais explained. “This ensures machines operate at optimal performance levels throughout their lifecycle.”

The company’s aftermarket portfolio includes genuine spare parts, wear parts, service agreements, technical upgrades and operator training, helping customers maximise productivity and long-term returns.

Looking ahead, Pilot Crushtec plans to build on the latest recognition by expanding its footprint across Africa and further strengthening its support and service capabilities.

“Our priority is to continue delivering exceptional value to our customers and strengthening our position as a leading provider of crushing and screening solutions in Africa, while continuing to build our broader presence and reputation in the global market.,” Marais commented.

This will include broader reach across Sub-Saharan Africa, increased equipment availability and continued enhancement of its aftermarket support network to deliver fast and reliable service wherever customers operate.

“We will also continue investing in skills development and technical training to ensure our teams remain at the forefront of industry expertise and are fully equipped to support the latest technologies from Metso,” he concludedPilot Crushtec Secures Metso EMEA Dealer Honour.

By combining deep regional understanding with global technology partnerships, Pilot Crushtec continues to support the growth and performance of Africa’s mining, quarrying and construction sectors.