Cat AI assistant transforms equipment management

Caterpillar Inc. has launched Cat AI Assistant, an AI-powered solution that transforms how customers interact with Caterpillar equipment and digital applications

The tool makes it easier to buy, maintain, manage, and operate machinery anywhere.

This launch marks a major advance in Industrial AI, combining data, AI, and heavy equipment to improve productivity, efficiency, and safety.

Built on over a century of Caterpillar innovation, Cat AI Assistant brings together the company’s digital applications and vast high-quality data into one simple conversational experience. Acting as a proactive partner, it leverages the full Caterpillar knowledge base to provide personalised insights and enable faster, smarter decisions.

“Caterpillar’s strong digital foundation, including our Helios data platform that manages over 16 petabytes of data, is helping us move fast and deploy new AI capabilities to help our customers succeed,” said Ogi Redzic, Caterpillar chief digital officer.

“Cat AI Assistant is a major leap forward in how Caterpillar supports customer success through best-in-class digital solutions, whether they’re working from corporate headquarters or at a remote jobsite.”

For fleet managers and business owners

Cat AI Assistant acts as an extra set of eyes on equipment, evolving alongside operations. It continually refines insights and recommendations to help turn unplanned incidents into planned maintenance and keep pace with growing businesses.

For technicians

Technicians can rely on Cat AI Assistant to quickly access the right section from thousands of instruction manuals using simple voice commands without interrupting their work. It offers step-by-step guidance, highlights common issues, and suggests any additional parts needed, saving both time and resources.

For machine operators

Operators benefit from a seamless connection throughout their workday from machine startup to shift handoff. Acting as an in-cab coach, Cat AI Assistant provides actionable insights to help operators work smarter and safer without switching screens or returning to the yard. Powered by the NVIDIA Jetson Thor platform, it performs speech recognition and advanced AI tasks at the edge and can even assist with directing the machine.

With industries facing talent shortages and increasingly complex jobsites, Cat AI Assistant supports less experienced operators in improving productivity while enabling Cat dealers to provide more tailored insights. The goal is to keep Caterpillar customers one step ahead.

Caterpillar plans to launch the off-board Cat AI Assistant in the first quarter of this year while in-cab applications are in final validation. These in-cab tools will help operators work more safely and efficiently. The full capabilities of Cat AI Assistant will be showcased on the main stage at CES 2026.