The Swaziland Royal Insurance Corporation (SRIC) has chosen to migrate from Insure/90 to SSPs digital insurance platform, SSP Pure Insurance, aiming to provide opportunities to insurers of emerging technologies and communication channels
While Insure/90 has served it well, SRIC wanted a platform with the digital capabilities necessary to maintain its position as the largest insurer in Swaziland. SSP Pure Insurance aims to provide SRIC with the processes for policy administration, claims management, finance and credit control it needs to drive future growth.
The SSP solution will also provide SRIC with a web-based broker portal, making it easier for brokers to do business with the insurer. Additionally, the bordereau import functionality will enable SRIC to consolidate data from brokers, partners, TPAs and policyholders, improving its operational efficiency and reducing the errors often associated with rekeying of information.
SRIC will also benefit from greater business user control around pricing and rating through the integrated Precision Rules Engine, as well as strong reporting MI.
Zama P Ngcobo, general manager at SRIC, noted, “I am looking forward to continuing to work with such a long-term trusted partner, which will provide us with the assets required to embark on our digital journey and remain ahead of our competitors.”
SSP is a global provider of technology systems and solutions across the insurance industry. The company provides core technology solutions, distribution and trading capability, advanced analytics and solution delivery.
Adrian Coupland, customer and marketing managing director at SSP, said, “As we celebrate 30 years of providing general insurance (short-term) software solutions to the African market, SSP is committed to maintaining and upgrading its relationships with existing customers as well as winning new ones.”