The Small Enterprises Development Agency (Seda) has launched a new trade initiative, Trade Point South Africa (TPSA), which aims to increase the participation of South Africa’s small enterprises in international trade and provide the support they need to realise efficient global trade.
Business
A partner in development across Africa
Over 50 years since its humble beginnings, Business Council for Africa West and Southern is becoming a pan-African force to reckon with...Can you afford not to be a member? BCA Vice Chairman Clive Carpenter reports.
p>Over 50 years since its humble beginnings, Business Council for Africa West and Southern is becoming a pan-African force to reckon with...Can you afford not to be a member? BCA Vice Chairman Clive Carpenter reports.Fair pricing for Rwandan coffee
Green Mountain Coffee recently released its limited edition Spring Revival Blend, featuring Fair Trade Certified coffee from Rwanda.
The curious case of call centres
Technology promises a better tomorrow: its a crucial enabler. One key leadership competence is helping people use new technology effectively. Thats not easy.
p>Technology promises a better tomorrow: its a crucial enabler. One key leadership competence is helping people use new technology effectively. Thats not easy.Quality and quantity - best contact centre buddies
The Quality versus Quantity debate no longer features when it comes to establishing and running an effective contact centre environment - the reality is that in todays contact centres, both requirements need to be met.
p>The Quality versus Quantity debate no longer features when it comes to establishing and running an effective contact centre environment - the reality is that in todays contact centres, both requirements need to be met.