Since starting out in 1994 to serve the metropolitan area with a range of low voltage electric motors, WEG Africa’s Cape Town branch has grown in its size and its offerings and has now outgrown its premises
As a result of this growth, the company relocated to larger, better-equipped facilities in Richmond Business Park last year – enhancing its service capability while making life easier for its customers.
Another sign of the company’s success is the geographical area that the branch now covers – from Cape Town upwards to the North as far as Upington and East to the town of George. Similarly, a wider range of industrial sectors reach out for solutions from WEG Africa’s Cape Town branch. These include mining, cement, petrochemical, water and wastewater as well as building, food processing, materials handling and heating, ventilation and air conditioning (HVAC). A particularly exciting recent development has been in agriculture, where the branch serves farmers who want to use more renewable energy.
In terms of the company’s comprehensive product range, it covers low voltage electric motors from 0,18kW to 500kW. These are available in energy efficiency categories from IE1 to IE4. The branch provides high voltage electric motors up to 11kV and up to 6,000kW – for demanding applications such a mill motors on mining operations. It also offers low voltage VSDs from 0,18kW to 500kW and medium voltage VSDs range from 1MW upwards, in 3,3/6,6kV and 11kV.
Customer support
The branch has its own in-house repair facility for all WEG drives and softstarters, staffed by three dedicated technicians. This enables local repairs, without the need for these products to be sent to head office in Johannesburg, and gives customers the advantage of fast and efficient turnaround times.
Training remains a key value-add for customers, and the new building has an even bigger training room. With technology advancing constantly, and the WEG range of solutions growing, there is always considerable demand to train customers’ employees.
The training provided by WEG Africa in Cape Town is fully certified, and is presented by the company’s dedicated training officer. Trainees and customers receive this training at no cost, as a service from the company. The training facility includes training benches for VSD and softstarter training, which can accommodate 12 to 18 trainees at a time. Training on motors will also continue.
