With exciting prospects for new mines and brownfield projects in Zimbabwe, Sandvik Mining & Rock Solutions’ Harare-based operation remains at full capacity and at the leading edge of industry innovation
Strengthening its capacity to serve its market, including customers in Botswana and Mozambique, the company has upgraded the skills, tooling and equipment of its service centre and completed a state-of-the-art technology centre.
The service centre in Harare remanufactures all current models of Sandvik mobile equipment and also has a repair and rebuild facility for all major components as well as a dedicated drifter repair and test centre.
“We are looking forward to two new platinum operations taking shape, which could be producing within five years, as well as the expansion and digitalisation of existing operations,” said Ian Bagshaw, territory manager for Sandvik Mining & Rock Solutions.
Its world class technology centre works with customers to fully utilise the range of Sandvik digital tools to increase safety and productivity in mining operations.
Sandvik Mining & Rock Solutions’ Zimbabwean operation supports the full range of Sandvik equipment in the country ranging from underground trucks and loaders to surface drills and crushing and screening equipment. Bagshaw explained that service and support is tailored to suit each customer’s requirements and ranges from full maintenance contracts to field service callouts, both back by a comprehensive parts stockholding, digital monitoring and ongoing training.
He highlighted the value of the company’s dedicated training department, delivering operator and technical training in-house and for customers. Gap analysis is also provided by the training team, helping mines to assess their skills base and provide targeted training programmes for operators as well as technical and supervisory staff.
Bagshaw noted that Sandvik Mining and Rock Solutions’ Harare facility has remained fully operational through the Covid-19 pandemic, ensuring that mines could continue producing optimally as essential services even during the ‘lockdown’ months.
