The Quality versus Quantity debate no longer features when it comes to establishing and running an effective contact centre environment - the reality is that in todays contact centres, both requirements need to be met.
p>The Quality versus Quantity debate no longer features when it comes to establishing and running an effective contact centre environment - the reality is that in todays contact centres, both requirements need to be met.The recent reforms in the Nigerian banking sector have received a vote of confidence with the signing of a 240mn euro loan deal between the European Investment Bank (EIB) and three Nigerian banks.
A conference, organised in March 2010 in Tunis by the African Development Bank (AfDB) and the African Capacity Building Foundation (ACBF) on capacity building in Africa, underscored the importance of capacity development on the continent, especially in post-conflict countries.
p>A conference, organised in March 2010 in Tunis by the African Development Bank (AfDB) and the African Capacity Building Foundation (ACBF) on capacity building in Africa, underscored the importance of capacity development on the continent, especially in post-conflict countries.Artisans are receiving microfinance loans from the international online retailer NOVICA, fully funded by customers through the a new peer-to-peer microfinance lending site.
Africas real gross domestic product growth could reach about seven per cent in 2011 from a forecast of about 5.5 per cent growth for 2010, the president of the African Development Bank (AfDB) said recently.
p>Africas real gross domestic product growth could reach about seven per cent in 2011 from a forecast of about 5.5 per cent growth for 2010, the president of the African Development Bank (AfDB) said recently.
