Enterprise Software

IT Infrastructure upgraded for South Africa underwear facility

To cater for its growing workload, FALKE South Africa, supplier of quality socks, hosiery and sports underwear, has upgraded its IT infrastructure with the help of EOH Managed Services Western Cape.

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Contact centres need to be effective, not simply efficient

Many contact centres become fixated on shortening the average handling time of interactions between an agent and a customer, in an effort to become more efficient.

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Software testing industry has job potential for South Africa

South Africa’s burgeoning software testing market offers significant opportunities for job creation, says Haydn Pinnell, MD of Gallium, an EOH company.

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Versatile, secure solutions for hospitality billing

FCS has launched its Guest DynamiX (GDX) Platform for the global hospitality market space - consolidating and enhancing all of the company's current solutions and services to form a new family of real-time integrated billing and interface systems.

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Dynamic ERP solution enhances customer experience

As the demand for managed hosting services continues to increase, the industry’s requirements of the systems used to operate their businesses have become increasingly more complex.

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T: +44 20 7834 7676, F: +44 20 7973 0076, W: www.alaincharles.com

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